Latest Updates and News
S2627 - Update to our Itinerary
We're looking forward to welcoming you on board Borealis for your Captain's European Mystery Cruise (S2627). As you know, mystery is all part of the adventure and your mystery cruise has become a little more mysterious. We've had to make a change to ...
2027 - Formal and Themed Evening & Colours and Tastes
Formal and Themed Evenings At the bottom of this page, you'll find three attachments, one for each of our ships, showing the formal and themed evening for all 2027 cruises, as well as the menu schedule for Colours & Tastes, our speciality restaurant. ...
T2628 - Update to Your Itinerary
We'll send this update to all guests via email and a text message where we have these details, on Wednesday 9th September, starting at 10am. We have we no email address, Guests will be called as quickly as possible. We're looking forward to welcoming ...
Southampton - Travel Updates for Juction Closure M3
If you're embarking or disembarking Borealis on the 25th October or 8th November, we wanted to make you aware of diversions on the M3, which could impact your journey time to Southampton or home. This is for guests embarking S2628 on 25th October and ...
Coach Transfer - 8th October - Gatwick to Southampton
We’re looking forward to welcoming you on board Balmoral in Southampton, as she starts her voyage around the Mediterranean and beyond. We’re getting in touch with the details you need to know about your coach transfer from London Gatwick airport to ...
L2707 - Itinerary Change
This update will be emailed to guests on 2nd September 2026. A text message will also be sent to Guests where we have their mobile number with a link to this Help Centre page. Whilst your France and Belgium Easter cruise may still seem a little way ...
2026 Fly Cruises - Everything You Need to Know
For all the information you need, please click here
T2703 - Algeria Visa - What You Need to Know
We hope you're looking forward to your Discovering North Africa and Malta cruise aboard Bolette early in the new year. Whilst your embarkation day may be a little way off, we wanted to reach out with an important update regarding visa requirements ...
L2640 Itinerary Change - Festive France and Belgium
We’re looking forward to welcoming you on board Balmoral for your Festive France and Belgium cruise later this year. We’re getting as touch as we’ve had to make a change to your itinerary, and we’d like to share everything you need to know. What’s ...
L2638 - Update to Your Itinerary
Whilst your departure is still some time away, we wanted to let you know about a change to your itinerary and give you all the details as soon as possible. Why are we making this change? We know how much this cruise means to you, and we’re sorry if ...
L2636 - Update to Your Itinerary
Whilst your departure is still some time away, we wanted to let you know about a change to your itinerary and give you all the details as soon as possible. What’s changed? We’ve made two updates to your itinerary: 2 November: Our overnight visit to ...
EU Entry / Exit Scheme (EES)
Important Update: EU Entry/Exit Scheme (EES) Launched on 12 October 2025 Good news for UK Cruises If your cruise starts and ends in the UK, you won’t need to register for the new EU Entry/Exit Scheme (EES). Even better, when you step ashore for the ...
L2635 - Itinerary Update - Scenic Gems of Croatia with the Bay of Kotor
Whether your joining us for our whole Exploration of the Mediterranean voyage, fly cruising for the Scenic Gems of Croatia with the Bay of Kotor cruise (Cruise Code L2635), or on back to back cruises, we wanted to let you know about a change to our ...
My Cruises - Technical Support Pages
We're creating a page to answer common issues related to using your online My Cruises account. We're working on this page, so please bear with us and we'll have it completed soon. We'll be adding video guides to make using My Cruises easier than ever ...
Inclusive drinks - a guide to what you need to know:
Upgrade to our Premium Drinks Package... With a wide selection of alcoholic, non-alcoholic and soft drinks included, there's something for everyone. Available across all of our bars, lounges and restaurants all day, everyday, you can relax knowing ...
The Fred. Olsen Cruise Lines App - update
Last updated 31st October 2025 Update on our app: From 31st October 2025, our app will no longer be available. As technology evolves, we want to ensure all Guests have a smooth and reliable experience, something the old app was unable to provide. A ...