We’re looking forward to
welcoming you on board Borealis for your Picturesque Lochs and Isles
of Scotland cruise.
We’re writing to let you know about a small change to your
itinerary and share everything you need to know.
What’s changing?
Instead of visiting Portree
on 30th July, we’ll now be calling at Ullapool.
There are no other changes
to your itinerary.
Why have we made this change?
We’ve recently been advised of
significant construction works at the landing area in Portree. Unfortunately,
this would affect the tendering arrangements and limit the experience we could
offer when going ashore, both for independent exploration and organised shore
excursions.
Our priority is always your experience
which is why we’ve taken the decision to make this change.
Why Ullapool?
Ullapool is a charming fishing
village set on the shores of Loch Broom, surrounded by the dramatic
landscapes of the northwest Highlands. It’s well known for its beautiful
scenery, welcoming atmosphere and excellent local seafood.
Please note that Ullapool is a tender port (as
Portree was), meaning we’ll anchor offshore and use our tender boats to
transfer you ashore.
What if I have a tour booked?
If you’ve booked a shore
excursion with us for Portree, you’ll receive a further email later this week
outlining the available excursions in Ullapool.
To make a booking, please
contact our Destinations team on 01473 746 163 (Monday to Friday, 9am–5pm).
- If your new excursion costs less,
we’ll refund the difference.
- If it costs more, we’ll ask you to
pay the difference.
- If we don’t hear from you within seven
days of the email being sent, we’ll automatically cancel your original
excursion and refund the payment card used.
If you’ve arranged an independent tour, we recommend
contacting your provider directly to discuss alternative arrangements.
Plan your cruise with our new
Help Centre
Your on our new Help Centre , created to make planning your cruise even easier.
- See your formal nights and Colours and
Tastes menus by
clicking here
A few helpful reminders
- We’ll send your cruise ticket 3 weeks
before your check‑in day
- Your luggage labels will follow shortly
after, arriving by post approximately 2 weeks before you set sail
We’re confident Ullapool will be a memorable visit of your
cruise.
We can’t wait to welcome you
on board Borealis for what promises to be a wonderful holiday.
With warm regards,
Your Guest Experience Team
Fred. Olsen Cruise Lines