How to Contact Us
How do I enquire about lost property or luggage?
Lost Property If you realise that once you've returned home that you've either lost something or left something on the ship, please contact the Guest Relations Department via email : guest.relations@fredolsen.co.uk Clothing items are held on board ...
How do I make a complaint?
We're here to help — on board and beyond If at any point during your cruise you feel unhappy with any aspect of your experience, please don’t hesitate to speak with our Guest Services Team, available 24/7 on board. They’re always ready to help ...
What are your opening hours? Contact Us!
We’re here to help! Whether you’re ready to book your next adventure or just have a few questions, our friendly teams are here for you every day! Reservations Team Call us on 0800 035 5144 (option 1) Opening hours: Monday to Friday: 8.30am – 6.00pm ...