Additional Useful Information
The price of my cruise has gone down since I booked, why is that?
Why book in advance? You get your preferred itinerary You get your chosen cabin grade A choice of dining times First access to destination tours And of course, something exciting to look forward to! Last-minute Saver Fares If cabins are still ...
How do I prevent seasickness?
Be prepared before you sail Pack your preferred seasickness medication in your hand luggage. Take it as directed, often a few hours before departure. Try natural remedies (ginger tablets, acupressure wristbands) Over-the-counter meds (like Stugeron ...
Will I be able to make phone calls whilst on the ship?
On board WiFi Find out more about our Ships WiFi by clicking here Keeping in touch with mobile service whilst in destination Please contact your mobile service provider before your cruise to understand your tariff inclusions and exclusions You'll ...
Can I book Travel Insurance through Fred. Olsen Cruise Lines?
Cruise Insurance We want your cruise to be as smooth and stress-free as possible—and having the right travel insurance is a big part of that. It’s a requirement when booking with us, but more importantly, it gives you peace of mind so you can focus ...
Do you offer door-to-door transfers?
We’re delighted to offer free door-to-door transfers on selected cruises! It’s our way of making your journey even more relaxing—from your front door all the way to the ship. To see which cruises include this fantastic perk, just head over to our ...
Where can I store my luggage?
Cabin storage space To help keep your cabin tidy and clutter-free, each bed on board has space underneath for storing your luggage. The clearance varies by cabin grade — from 22cm to 40cm, with most beds offering 29cm of height. If you're travelling ...
Can I bring my own alcohol & soft drinks on my cruise?
Alcohol & soft drinks policy We want to make sure everyone enjoys a relaxing and safe cruise experience. For that reason, we kindly ask guests not to bring their own alcohol on board for consumption. This also means that corkage is not available. If ...
Can I upgrade my cabin?
Make yourself at home – and then some! With 3 fantastic ships in our fleet, there's a cabin or suite to suit every style and budget — your perfect home away from home. As your cruise departure gets closer, why not treat yourself to a little extra ...
What currencies will I need to take on my cruise?
On board payments All transactions are in Pounds Sterling (£). American Express is not accepted for settling on board account balances. Please note you will need to present a physical card at check-in While ashore Ships carry a small amount of local ...
What's included in the drinks package upgrade?
The drinks package is ONLY available to guests aged 18 and over. We currently do not offer a drinks package for under 18's or for just soft drinks. Premium Drinks Package – 2026 Pricing Enjoy unlimited premium wines, spirits and cocktails throughout ...
Can I smoke/vape on my balcony or in my cabin?
Smoking & vaping is permitted only in designated outside areas - it is not allowed in cabins or on cabin balconies Each of our ships has at least one designated smoking area, which are clearly signposted and our crew will point you in the right ...