Where can I store my luggage?
Cabin storage space
To help keep your cabin tidy and clutter-free, each bed on board has space underneath for storing your luggage. The clearance varies by cabin grade — from 22cm to 40cm, with most beds offering 29cm of height.
If you're travelling on a longer cruise and need extra storage, just speak to your cabin attendant — they’ll be happy to help arrange additional space where possible.
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Click here to see what the luggage allowance is on a cruise
Click here for information on our Baggage Movement Partner, BAGGEX
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What is my luggage allowance when cruising?
Travelling from UK ports You can bring as many cases as you like. No case should weigh more than 20kg (making sure our crew can safely get them to your cabin). Suit and dress carriers need to be carried on board by you. Remember to keep some of your ...
Do you have a Luggage movement company?
Take the stress out of moving your luggage by using our recommended baggage movement company, Baggex. Baggex offers a first class convenient door-to-door service—collecting your luggage from your home between 5-7 working days before your cruise and ...
Luggage Labels
Luggage labels & luggage drop-of You'll receive your luggage labels in the post around two weeks before your embarkation day. Please allow a few extra days for delivery Before you travel, make sure your labels are securely attached to your luggage ...
How do I enquire about lost property or luggage?
Lost Property If you realise that once you've returned home that you've either lost something or left something on the ship, please contact the Guest Relations Department via email : guest.relations@fredolsen.co.uk Clothing items are held on board ...
Cruise Ticket
Your cruise ticket Your cruise ticket will be sent to you 3 weeks before your embarkation date. If we have your email address, it will be delivered straight to your inbox. There's no need to print your ticket, simply show it on your preferred mobile ...