Over the past few months, we've been keeping in touch to help you plan
and prepare for this incredible adventure. With just over a month to go, we
wanted to send one final email with key reminders and information, so you can
board Balmoral fully prepared for our 71 nights together. Plus, a preview of
what to expect on embarkation day.
Getting ready to travel
For everything you need to be travel ready,
including information on passports, visas, the EU Entry/Exit System (EES),
medication and more click here.
Weather and packing
Find our guide to seasonal weather norms
and packing tips by clicking here.
Luggage allowance
You can bring up to 90kg of luggage with
you on your voyage, click here to find out more. No individual case should weigh more than 20kg, so our crew can
safely deliver it to your cabin.
We recommend bringing no more than three cases per cabin, as these
can be stored neatly underneath your beds.
Entertainment, food, and formal &
themed evenings
For a reminder of all the incredible
entertainment, food, and themed and formal evenings awaiting you on Balmoral, click here.
Embarkation day
Your cruise ticket (sent three weeks before
travel) will include a full guide to embarkation day. If you'd like a sneak
peek click here.
Please only arrive during your
allocated check-in time, to keep things smooth and enjoyable for everyone.
Your luggage labels will arrive by post around two weeks before
embarkation, please make sure you securely attach one to all cases, including
your carry-on bags.
To make embarkation as smooth as possible, we recommend keeping hand
luggage to a minimum. Please make sure you have the following essentials
packed:
Your passport
Cruise ticket (digital is fine)
A physical payment card you'd like to link to your on-board account
(American Express is not accepted)
Any medication you'll need during your first 24 hours on board
If you'd like, a change of clothes and an outfit for the first
evening
Suit and dress carriers should be carried on board personally
We'll be cruising from City Cruise Terminal in Southampton, find
more details about the port here.
And when you step aboard Balmoral, we'll be hosting a very special
welcome party to kick off your voyage in style!
What we'll send you very soon
🎫 Your
cruise ticket - Three weeks before embarkation day we'll email your cruise
ticket with all your confirmed travel and boarding information. If we don’t
have your email address we’ll post it, and if you booked with a Travel Agent,
they’ll send it to you.
🏷️ Your
luggage labels Will arrive by post approximately two weeks before your
cruise.
And that’s it from us.
Captain Stoica, his Senior Management Team and all the crew are looking forward
to welcoming you onboard Balmoral.
See you soon,
Your Guest Experience Team
Fred. Olsen Cruise Lines