- Hold Luggage - x1 case per person with a maximum weight of 23KG
- Hand Luggage - x1 personal item with max dimensions of 40x30x15cm. Plus x1 bag max dimensions 56x45x25cm. Total combined weight of these two items may not exceed 23KG.
When will I receive my flight ticket?
Outbound flights - UK to destination:
easyJet - we'll send your boarding pass and all the information you need no later than 7 days before the flight
BA - We'll send your flight booking reference allowing you to check-in via the BA website or app no later than 7 days before the flight
For your return flight - The Guest Services team on Balmoral will provide your return flight references for BA, or boarding passes for easyJet.
How do I check-in?
easyJet - We'll check you in and send your boarding pass, you just need to bag drop at the airport.
BA - Once we've sent your flight booking reference, you can check-in on the BA website or app -
click here
BA online check-in only opens 24hr before your flight departure time.
Can I upgrade my seat?
This is not possible
Can I pre-book my seat?
easyJet - we'll allocate your seat. If you've provided a seat preference we'll do our best to meet it however we can't guarantee it
BA - should you wish, when checking in via the BA website or app, you can pre-select your seat (extra charge may apply)
How do I book airport assistance?
Please let us know at time of booking, allowing us to inform the airline and make arrangements.
Are refreshments included with my flight?
The crew will provide a cabin service where you'll be able to purchase a selection of food and drink from their on board menu (which you'll find in your seat pocket)
You may also purchase snacks to take on the plane once you've passed through airport Security.
Do I have ATOL protection?
When you make a fly cruise booking with us, we’ll send your ATOL certificate by email shortly after booking.
It will be available for to download from your My Cruise account shortly after booking.
ATOL (Air Travel Organisers Licence) provides financial protection for your Fly Cruise, offering peace of mind in the unlikely event that a travel company ceases trading. It ensures you’ll be able to complete your trip or return home safely. This protection is included in your Fly Cruise fare, and you’ll receive your ATOL certificate at the time of booking.
How do I book these flights?
Call our Reservations Team on 0330 818 7385.
We're open 7 days a week. Find all the details you need
here