Can I cancel my shore tour booking?
Cancellation charges
No charge if cancelled at least 4 working days before departure
For details about any tour restrictions, please visit My Cruises via our website. All the latest information is available there to help you plan with ease.
Charges will apply if:
It's a non-refundable event ticket
It's a flight (this will be noted on your ticket)
Minimum 10% charge applies if cancelled on board
Need to cancel a shore tour?
Related Articles
Click here for the Shore Tour Information, Terms & Conditions
Click here to see what restrictions to expect on shore tours in you are in a wheelchair
Click here for access to "My Cruises"
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What restrictions should I expect with shore tour options if I'm in a wheelchair?
Wheelchair accessibility for shore tours - organised shore tours: These usually require guests to board and alight vehicles unassisted. If this isn’t possible, participation may not be feasible. Guests must inform the team at the time of booking if ...
I need to cancel my cruise, what cancellation charges may apply?
If you have booked a Freedom Fare Cruise with us please note that you can only transfer once and a minimum value applies. If you feel you do wish to change your Freedom Fare Cruise then you are welcome to cancel or transfer your Freedom Fare Cruise ...
When can I view and book the Shore Tours on my cruise?
Please note that Shore Tours are not included within the price of your cruise. Shore Tours – start planning your adventures! Get ready to make the most of every destination! You’ll be able to browse and book Shore Tours online from around 12 weeks ...
Can I go ashore independently?
Independent exploration You’re free to explore most ports on your own once the ship has been cleared by customs and immigration. Your cruise fare includes all port taxes and charges, so you can get on and off the ship as often as you like while in ...
Terms and Conditions Update...
For Guests who booked their cruise on or before 31st December 2025, your terms and conditions, which form part of your contract, can be found by opening the attachment on this page. For Guests who booked on or before 31st December 2025, should you ...