EES & Immigration Information

EES & Immigration Information

We will continue to update this page as further information becomes available and will ensure you have everything you need to know before your departure.
EU Entry/Exit System (EES) Information for Balmoral Fly-Cruises
The EU's Entry/Exit System (EES) applies across the Schengen Area (find a list of these countries here)
Here's a guide to what you need to know about EES on our fly cruises:

Guests flying to and from Balmoral:
If you're flying into or out of the below destinations from the UK, EES entry checks will take place on arrival at the airport:
  • Spain (Alicante and Tenerife)
  • Greece (Athens and Heraklion)
  • Malta (Valetta)

Embarking in Southampton and flying home:
Guests embarking in Southampton and flying home from Spain, Greece or Malta, you will need to complete EES entry registration at the port on disembarkation day - we'll provide more details when on your cruise.
Exit registration will take place at the airport before flying home.
*If you are flying home from Cyprus, you will not be required to complete EES, but you will need to pass through immigration at the port and the airport.
 
Embarking in Spain, Greece or Malta and disembarking in Southampton
EES entry registration will place at your arrival airport upon landing
You'll need to complete EES exit registration at the port, this will likely be your embarkation port - we'll provide all the details you need before departure.
*If you are embarking in Cyprus and disembarking in Southampton, you will not be required to complete EES, but you will need to pass through immigration at the port.
UK Border Force will also carry out face-to-face immigration checks with all guests on the morning of arrival into Southampton. Full details will be provided on board.
 
Embarking in Limassol and flying home Spain, Greece or Malta 
You'll complete EES entry registration at the port on the day you disembark from Balmoral.
EES exit registration will take place at the airport before flying home.
 
Embarking in Spain, Greece or Malta and disembarking in Limassol:
Entry EES registration will take place at the airport
EES exit registration will be required at the port on embarkation day, full details will be provided prior to your cruise.
 
Disembarking in Tenerife if you joined us in Southampton and Cyprus:
Guests who joined us in Southampton or Cyprus will need to complete EES exit registration at the port when disembarking. The immigration office is separate from the cruise terminal. Full details will be provided on board.
 
Guests embarking in Tenerife:
EES entry registration will take place at the airport.
As this is the last embarkation port before Balmoral returns to the UK all guests will be required to do EES exit registration at the port.
Your coach transfer from the airport will first stop at the immigration office where EES exit registration will take place. After completing immigration you will board the coach transfer again for the short journey to check-in
 
Guests who have made their own travel arrangements to Tenerife must visit the immigration office before heading to the cruise terminal
Find the detail you need here.
 
Important information
  • It's your responsibility to complete EES entry and exit registrations when required by border officials or crew.
  • Failure to register may cause difficulties entering or leaving the Schengen Area in future.
  • We'll keep this page updated as further information becomes available.